Questions and answers

Arrival and Departure (Check-in / Check-out)

What time is check-in and check-out?

Check-in at Hotel Gasthaus Post is available from 2:00 PM to 8:00 PM. Check-out must be completed between 8:00 AM and 11:00 AM on the day of departure. Late check-in is possible by prior arrangement via phone.

Is it possible to request an early check-in, late check-in, or late check-out?

Yes, you are welcome to arrange a late check-in, late check-out, or early check-in with us over the phone.

What is the exact address for the navigation system?

The hotel’s address is: Hotel Gasthaus Post, Innozenz-Barat-Straße 5, 39040 Freienfeld / Maria Trens (South Tyrol, Italy).

Gastronomy & Restaurant
When is breakfast served at Gasthaus Post?

Breakfast is available from 7:30 AM to 10:00 AM.

What are the opening hours of the restaurant and bar at Gasthaus Post?

The bar is open daily from 8:00 AM to 9:00 PM. The restaurant offers hot dishes from Sunday to Thursday from 11:45 AM to 1:45 PM, and in the evening from 6:30 PM to 8:00 PM by prior reservation. Friday and Saturday are rest days.

Does the hotel offer half-board?

Yes, Hotel Gasthaus Post offers half-board. This includes a rich breakfast buffet and an evening menu with a salad buffet served in the historic dining room.

Are vegetarian, gluten-free, or lactose-free dishes available?

Yes, the restaurant offers vegetarian dishes as standard. Gluten-free and lactose-free meals can be easily provided upon request prior to arrival.

Wellness, Garden & Leisure
Does Hotel Gasthaus Post have a wellness area?

Yes, the hotel features a wellness area with a Finnish sauna, Turkish steam bath, Kneipp pool, and a relaxation room. Bathrobes and slippers are available at reception for a fee.

What leisure benefits do guests at Hotel Gasthaus Post receive?

Hotel guests receive free admission to the Balneum indoor and outdoor pool in Sterzing, as well as the activeCARD Sterzing for free use of buses, trains, and regional discounts.

Is Hotel Gasthaus Post suitable for families with children?

Yes, for families, the hotel offers its own children’s playground in the garden, as well as free baby cots and high chairs upon request.

Amenities, Parking & Pets
Are there parking spaces at Hotel Gasthaus Post and how much do they cost?

Yes, ample free parking spaces are available for all guests directly at the hotel (one parking space per room).

Is there secure storage for bicycles?

Yes, the hotel has a dedicated room where bicycles can be safely stored and e-bikes can be charged.

Is there a charging station for electric cars?

No, the hotel does not have its own charging station for electric cars. There is a hotel in the village that offers charging options for external guests, and several other charging stations can be reached within a few minutes.

Is the hotel accessible by public transport?

Yes, there is a train station right in the village (a 10-minute walk), and the bus line 310 Sterzing-Brixen stops 400 meters away from the hotel.

Are dogs and other pets allowed at the hotel?

No, pets are generally not permitted at Hotel Gasthaus Post.

Is Hotel Gasthaus Post wheelchair accessible and does it have an elevator?

One entrance is step-free. The hotel is equipped with an elevator, and the individual floors are also fully wheelchair accessible.

Is there Wi-Fi and a storage room for skis or bicycles?

Yes, free Wi-Fi is available throughout the entire property. There is also a ski and drying room, and in winter, the free ski bus stops directly in front of the building.

Booking & Payment
Which payment methods are accepted at the hotel?

The hotel accepts cash as well as all major debit and credit cards.

What is the hotel's cancellation policy?

Up to 14 days before arrival, a processing fee of €10.00 will be charged. From 13 to 3 days before arrival, the deposit will be retained. For cancellations less than 3 days before arrival or in case of a no-show, 100% of the booking total will be charged. In the event of early departure or late arrival, 80% of the agreed daily rate will be charged.

Location & Distances
How far is Hotel Gasthaus Post from Sterzing?

Sterzing is located just about 5.5 kilometers north of Gasthaus Post and can be easily reached in approximately 5 to 7 minutes by car.

How far is it from the hotel to the Brenner Pass?

The Brenner Pass (the Austrian border) is about 20 kilometers away from the hotel. Via the A22 Brenner Motorway, the travel time is around 15 minutes.

How far is Hotel Gasthaus Post from Bozen?

Bozen, the capital city of South Tyrol, is located about 65 kilometers south of the hotel. Driving via the A22 motorway takes approximately 45 to 50 minutes.

How far is the Rosskopf ski resort from the hotel?

The valley station of the cable car to Sterzing’s local mountain, Rosskopf, is just under 6 kilometers from the hotel and can be reached in about 7 minutes by car or via the free ski bus.

How far is the Ratschings-Jaufen ski resort from the hotel?

The Ratschings-Jaufen ski resort is approximately 17 kilometers away. The travel time by car or ski bus from Hotel Gasthaus Post is about 20 minutes.